Privacy Policy
Effective October 29, 2026 ยท HomeworkDash.com is owned and operated by Geek Passions LLC.
This policy explains what information Homework Dash collects, how we use it, and your choices. Homework Dash is run by Geek Passions LLC, which is responsible for your information. If our business is transferred to a related company or successor (such as a company named Homework Dash LLC), that company will be responsible for it under this policy.
Information we collect
- Account information: your email address, the alias you choose, and your password (stored securely; we can't see your password).
- Your uploads and notes: the photos, files, and notes you send with each order.
- Orders: the option you chose, price, date, status, and the answers we provide.
- Payments: handled by our payment processor, Stripe, on the website, and by Apple or Google for purchases made in our apps. We receive payment status and a purchase reference, not your full card number.
- Age and account type: your confirmation that you are 18 or older, or, for a student under 18, the parent or guardian's confirmation that they are creating and managing the account.
- Written tutoring: the assignments, questions, More Details requests, tutor responses, and reports in each written tutoring session.
- Tutoring and research: requested dates, times, subjects, notes, messages, and files you send to your tutor or coach.
- Feedback: your ratings, comments, and the grades you choose to share, which help us measure the quality of our answers, tutors, and coaches.
- Study Chat (Homework Dash Plus): the messages and files you post, replies and likes, flags you make and receive (with any comment), blocked messages, warnings, suspensions, how long you spend in each room each day, and Chat Pass purchases. To confirm you are 18 or older, we check the birth date you enter but do not store it; we keep only whether you are 18 or older. We keep your subscription status from Stripe.
- Tutoring video sessions: video and audio recordings of each session, who joined and when, session times, extra time purchased, and ratings between students and tutors. A transcript may be made from a recording when needed.
- Saved tutors: the tutors you save, so we can show them first when you book.
- Contact form: your name, email, and message.
- Typing Dash: your best scores and badges.
- Visit counts: to understand how many people use the site and when, we count page visits by page, time of day, and device type (phone, tablet, or computer), along with whether the visitor is signed in and has Plus. These counts use a random number your browser creates; they are not linked to your name, email, or account, and we don't store your network address with them. We keep only totals, plus a scrambled form of the random number so each visitor is counted once per day and month.
- Sign-in and security: sign-in attempts, the network address and device type of failed attempts, your backup email if you add one, and your security answer stored in scrambled form. If you sign in with Google or Apple, we receive your name and email address from them.
- Ads: how many times each ad is shown and clicked, as totals.
- Technical and security logs: basic records needed to run and protect the service.
How we use it
- To read your assignment and provide answers, work, and lessons.
- To match you with a tutor or research coach and send you updates by email.
- To review reports about ads and advertisers, using the contact details and description you give us.
- To keep a record of your answers when we ask you to confirm unusual instructions in an assignment, and to share those answers with your coach.
- To process payments and refunds.
- To keep your history and purchases in My Account.
- To keep the service secure, prevent fraud and abuse, and meet legal obligations.
- To measure how the site is used, improve it, and prepare statistics that don't identify anyone (see below).
- To show ads without using your personal information to target them.
- To send you notices about your account, orders, and sessions, and occasional announcements about Homework Dash, in Messages on the site and, when your email settings allow, by email. Account and receipt emails are always sent. Our team only uses your contact information to contact you through Homework Dash.
How we share it
Study Chat is shared: your alias and messages are visible to other Plus members in that room. Your email is never shown to other members. Tutors and coaches see only what they need to help you, such as your name or email, your request, and your messages. We share information only with service providers that help us run Homework Dash: our secure cloud hosting provider, our payment processor, and the AI service provider that reads your uploads, our email provider, our video and transcription providers (part of our secure cloud hosting provider), and GIPHY, which provides the GIFs in Study Chat (GIF searches go through our servers without your email or alias, and GIF images load from GIPHY, which may see your device's IP address). These providers may use your information only to provide services to us, and our AI provider may not use your uploads to train its models. We may also share information when required by law, to protect the rights, safety, or property of our members, team, or company, or to enforce our Terms.
Statistics that don't identify anyone: we may share totals and trends, such as visitors per day, traffic by time of day, device mix, member and subscriber counts, and ad results, with advertisers, investors, lenders, partners, and others we choose. These statistics never include names, emails, or other information that identifies you.
Business transfers: if our business is transferred to a related company or successor (including a company named Homework Dash LLC), or is part of a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of it. The receiving company must protect it as this policy describes.
We never sell your personal information, and we don't share it for targeted advertising across other companies' sites and apps.
Cookies and browser storage
We don't use advertising cookies or third-party tracking tools. We store a few things in your browser so the site works: your sign-in, which ads you've already seen today, and the random number used for visit counts. You can clear these anytime in your browser settings. GIF images (from GIPHY) and Google or Apple sign-in buttons load from those companies when you use them.
Job applicants and team members
If you apply to work with us, we collect the information in your application, including your date of birth (to confirm you are 18 or older), where you live, your school, year, major, and internship track if you apply for an internship, your teaching experience, your resume, and any credentials you upload (such as a teaching certificate, license, degree, or transcript). We use it only to review your application and to decide which work to offer you. Applications are deleted automatically after 1 year unless you join the team. Background checks are run by a third-party screening provider under its own disclosures, and we receive only the results.
If you join the team, we also keep your signed contractor agreement (with the date, time, and internet address of your signature), your tax status form if you live outside the United States (Form W-8BEN information, which only the owner can see), your training progress, the offers you accept or pass on, your work and pay records, the minutes you are signed in to the dashboard each day, and notes about your work. Bank and U.S. tax (Form W-9) details are collected by our payment processor, Stripe, not by us. We keep these records for as long as the law requires for tax and business records (generally at least 4 years after you stop working with us).
For team members we also keep: Team Chat messages, including private messages between team members (kept 2 years and readable by the owner); team meeting details and, when a meeting is recorded, its recording (deleted automatically after 90 days); and a record of every action taken on the dashboard (kept 3 years). Moderators and interns receive perks on the member account that uses the same email address as their team login, so we match those two accounts to apply the perks.
Ads and advertisers
Homework Dash shows a small number of ads on our website and in our apps, including ads from other businesses. Ads are chosen by date, time, and whether a visitor has Plus, not by personal information. We count how many times each ad is shown and clicked, and advertisers receive only those totals, never who you are. We remember on your device which ads you've already seen today so you don't see them again. Plus Ad-Free members don't see ads, and accounts for students under 18, and visitors who aren't logged in to the app, see only Homework Dash's own ads. Businesses apply and pay on our website using a Homework Dash account, and give us their company and contact details, tax or registration number, and the person who signed, which we use to verify them, process payment, keep business and tax records, communicate about their ads, and show them their ad history, views, and clicks in their account. Payment is handled by our payment processor.
Sign-in protection and account recovery
To protect accounts, we record sign-in attempts, including the network address and device type of failed attempts. If you add a backup email or security question, we use them only to help you get back into your account. Security answers are stored scrambled so no one, including us, can read them. If you sign in with Google or Apple, we receive your name and email from them.
Notes and records on member accounts
Our team may add notes to your account about your requests, messages, or rule violations, and records of any suspension or account closure. We also keep a record of the actions our team takes on accounts, for quality and security. Notes and records are visible only to the Homework Dash team. You may email us to request a copy of your information, including these notes.
How long we keep it
- Uploaded photos and files are deleted automatically 90 days after your order.
- Study Chat messages and files are deleted automatically 90 days after they are posted, and right away when you delete your account.
- Your answers and order history are kept while your account is open, so you can view them again. You can delete them, and other data, anytime under My Account > Delete My Data, without deleting your account.
- When you delete your account, your account, uploads, and saved answers are deleted. Copies in secure backups are removed within 35 days.
- Tutoring session recordings and transcripts are deleted automatically 90 days after the session.
- Blocked chat messages are kept for 90 days so moderators can review flags. Flags and moderation records are kept while your account exists, and records of account closures for rule violations are kept to prevent repeat violations.
- Security logs and sign-in records are kept for up to 2 years. Records of team actions are kept for up to 3 years.
- Visit counts are kept as totals. The scrambled visitor numbers are deleted after 40 days (daily) and about 13 months (monthly).
- Payment, tax, payroll, contractor, and advertiser records are kept as long as the law requires for business and tax records (generally at least 4 years). Payment details are also kept by our payment processor.
Children and minors
Homework Dash is not a children's service and is not for anyone under 13. We do not knowingly collect information from children under 13; if you believe one has an account, contact us and we will delete it. Students ages 13 to 17 may use Homework Dash only through an account created and managed by a parent or guardian, who can view the account's activity, request a copy of its information, or delete it at any time. Minors cannot use live video tutoring or Study Chat. Written tutoring messages are saved for safety and to review reports.
Your choices and rights
You can view your history in My Account, delete some of your data while keeping your account, or delete your account at any time, in the app or on the website. See Delete Your Data for the steps and what is kept. You can also email us to request a copy of your information, to correct it, or to delete it. Depending on where you live, you may have additional privacy rights, which we will honor; we'll confirm your identity before acting on a request, and we won't treat you differently for using your rights. Because we don't sell personal information or use it for targeted advertising, there's nothing to opt out of, but you can email us with any request.
Security
We encrypt information in transit and at rest and limit access to it. No system is perfectly secure, so please use a strong password.
Changes
We will post updates here with a new effective date and notify you of significant changes.
Contact
Geek Passions LLC
Email: support@geekpassionsllc.com